Practices

European energy efficiency services markets and quality: a report from QualitEE project

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This report has been developed as part of the "QualitEE – Quality Certification Frameworks for Energy Efficiency Services" project supported by the EU's Horizon 2020 programme.

Funded by the EU’s Horizon 2020 programme, the QualitEE project aims to increase investment in energy efficiency services in the building sector within the EU and improve trust in service providers. This will be achieved by developing quality assessment criteria and implementing quality assurance schemes. QualitEE builds upon the Transparense project, which established the European Code of Conduct for Energy Performance Contracting in 2014. Signed by over 200 EPC providers and facilitators, the code defines the basic values and principles that are considered fundamental for EPC projects and represents an important first step to increasing transparency and trust for these services. However, the code does not provide the assessment criteria or verification procedures that are required to enforce the quality of EPC. The QualitEE project looks to address this, whilst broadening the scope to include a wider range of energy efficiency services.

 

The QualitEE consortium comprises 12 partner organisations covering 18 European countries, an expert advisory board, including the European standards body CEN/CENELEC, and 59 supporters from major financial institutions, government bodies, trade associations and certification bodies.

 

The objective of this report is to compile evidence to inform the development of European&national quality criteria and the implementation of quality assurance schemes for energy efficiency services (EES). This report has been developed as part of the "QualitEE – Quality Certification Frameworks for Energy Efficiency Services" project supported by the EU's Horizon 2020 programme. The QualitEE project aims to increase investment in EES and improve trust in service providers.

 

This report aims to improve the market knowledge of stakeholders so that they can make better informed decisions based on evidence. The barriers and success factors for energy efficiency services, their quality determinants and as well as the related legal, political and institutional framework have been mapped. Lessons learned from market developments and policy frameworks that have been analysed in this report will serve to establish strategies for the implementation of national quality assurance schemes.