“Trust is important when it comes to having work done in our homes. Consumer protection will be built into the Green Deal from the word go. Accreditation, a quality mark, insurance-backed warranties – there’ll be no place for cowboys to get a foothold in the Green Deal.
“When it comes to making our homes warmer and cosier, Britain’s a laggard. The Green Deal is about taking the hassle and upfront cost out of making your home more energy efficient.
“The Green Deal’s also a great business opportunity and shows we’re serious about the green industries of the future.”
Key highlights of the protection measures include:
- All customers will receive accredited advice on how to make their property more energy efficient
- The Green Deal measures must be installed by an accredited installer working for a reputable company
- Rules will prevent customers being subjected to unfair or misleading selling practices
- A ‘Green Deal’ quality mark to ensure trust in the scheme
- Insurance-backed warranties to cover the work so consumers are covered if there are faults with the advice or installation of measures
- A competitive market for Green Deal delivery which enables new market entrants, like high street retailers, builders’ merchants or local authorities, to be advisers, providers and accredited installers.
The Energy Bill also confirms that:
- Consumers will be able to pay back the Green Deal through a charge on their energy bills. When the occupier moves on, not only will a more efficient property be left to the next occupier, the charge will also be left behind.
- The Secretary of State will have powers to make future regulations requiring private landlords to make reasonable energy efficiency improvements to their properties subject to there being no up-front costs to them.
- A new Energy Company Obligation on energy suppliers that will provide additional support for low income vulnerable households and for those whose homes are more difficult or expensive to improve.
- Power to allow the Secretary of State to ensure that energy companies provide their customers with information on their cheapest tariffs, if a voluntary agreement isn’t reached.