Demand response refers to temporary changes in electricity usage in response to signals from the grid operator. Commercial buildings are an enormous resource for demand response; yet most of the
dialogue in the smart grid community centers on the residential sector and a majority of government
funding has been directed to meters and utility-side technologies. In order to attract significant commercial sector participation, demand response must continue to evolve. Programs must appeal to large buildings along three important dimensions: cost-effectiveness, control, and convenience.